Get in touch
If you need any help with your recent order or would like to get in touch with our team, please fill out our contact form. We will get back to you ASAP.
Please note: any queries sent over the weekend will be responded to promptly on the following business days.
Are Superblend Bites nut-free? Yes, Superblend Bites are free from nuts and made in our nut-free bakery.
Are Superblend Bites vegan? Yes, they are plant-based and contain no animal products.
Return & Refunds
Unfortunately we are unable to offer returns. If you are unhappy with any part of your order, or find something wrong with your Bites, please contact us through the form above.
Please see our Delivery & Returns page for more information on our shipping policy.
Where's my order? If your tracking updates say 'delivered' but you haven't received your order, please fill in the above form and we will investigate. Tracking updates are available by email and SMS. Please allow 24 hours for the link to activate.
What payment methods do you accept? We accept various payment methods to ensure convenience for our customers. Currently, we accept major credit cards (Visa, MasterCard, American Express, etc.), PayPal, and Apple Pay for secure and hassle-free transactions on our website.
Are there any benefits to subscribing?
Subscribers enjoy exclusive benefits such as discounted pricing, special promotions, sneak peeks of new flavours, and sometimes even complimentary samples of our latest creations. Superblend Bites taste best freshly baked so we recommend signing up for regular deliveries from our bakery.
How does the subscription service work?
Signing up for our subscription service is simple! Just select your preferred Bite quantity, flavours, the frequency of delivery (bi-weekly, or monthly), and proceed to checkout. Your selected Superblend Bites will be automatically shipped at the intervals you've chosen.
How are subscription payments processed?
Payments for subscription services are automatically processed using the payment method you provide during sign-up. Your card or account will be charged at the beginning of each subscription cycle based on your chosen frequency.
Is there a commitment or can I cancel anytime?
We understand flexibility is important. There's no long-term commitment required. You can cancel or modify your subscription at any time before the next billing cycle through your account settings on our website.
Where can I buy Superblend Bites in store? We currently only sell directly online, however we have a growing list of stockists around London.
I'd like to have Superblend Bites in my shop. Who do I speak to? That's great, we'd love to chat! Please fill in our Wholesale form and one of our team will be in touch.